Accounts/Resetting Your Password

You will have a variety of passwords for various services you use while at UCSD, managed by different campus entities. Each of these services will have a different way to reset their password in the event your forget your password or somehow get locked out of your account.

For the most up to date information on reseting campus passwords, see the link below (though more information will follow):

http://blink.ucsd.edu

Listed below are some common types of accounts and how you would reset your password for that type of account:

Active Directory

Your active directory account is a campus-wide account, and is used for a variety of services. These services include: the wireless network, the campus VPN, and a large number of other services that use the UC Single-Sign-On ("SSO") service for authentication and authorization.

To reset your active directory password, go to the following web page:

http://password.ucsd.edu

Business Systems

Not everyone has one of these as this account is mostly employee-related.  Your business systems account is used for interacting with the university's business systems web-based applications and various web applications provided by the CSE department and other entities on campus.

This page goes through the details of resetting your business systems password:

http://blink.ucsd.edu/technology/security/SSO/reset.html

If you have never had a business systems account before, you can request a new business systems account by clicking on the New User? link the single sign-on login screen for any business systems applicaiton.  You must be registered as an employee of the university and you must have a social security number on file with the university.  One common problem with activating a business systems account, for people coming from outside the United States, is having an incorrect social security number on file with the university (i.e. your records had not been updated when you received your new social security number).

E-mail (Gmail, "username@eng.ucsd.edu")

To reset your Google Apps password, click the Can't access your account? link on the Gmail login screen.  This account is managed by the Jacobs School of Engineering IT group ("OEC").  They can be reached at support@eng.ucsd.edu.

CSE "Login" (ldap) Account

This account is used to, for instance, log in to the Jacobs School login server (login.eng.ucsd.edu).  Not everyone needs this, and this is generally for long-term department members like PhD students and Faculty.  If an ldap account was created for you at the beginning of your stay, you should have received your credentials via email (from OEC), at the same time you received your @eng gmail credentials.

If you do have an ldap account and you know your password and simply want to change it, log in to login.eng.ucsd.edu and use the passwd command to change your password. To reset your CSE password if you forgot it, please bring a picture ID to the CSEHelp offices, or contact the OEC support group at support@eng.ucsd.edu.

In some cases you may not have had an ldap account created for you, but do in fact need one.  In this case you can contact OEC support, or if you contact csehelp@cs.ucsd.edu and explain your needs, we can create an account on your behalf.